Strategies for responding to your guests’ reviews

Why is important to respond to guests reviews Hotels that make the effort to respond to guests’ reviews benefit not …

How to Choose the Right Channel Manager for Your Business

Previously we looked at a number of features that any hotelier would find invaluable in a cutting edge Property Management …

What is GDPR and how will it Affect Hoteliers?

The GDPR (general data protection regulation) is new legislation that aims to give citizens more control over their personal data. …

The Hostels that are Redefining the Industry

Until quite recently if you asked anyone for three words they would associate with hostels you might get something like …

Customised Experiences for Your Guest

It’s interesting that when it comes to goods and services, todays hotel guest will choose experiences over stuff (92% of …

Appealing to ‘Generation Now’

Patience is most certainly a virtue, but it isn’t one that most of us would equate with the younger generation …

Pet Friendly Hotels

It’s interesting that Google Trends has seen a recent spike in searches for ‘pet hotels’ – is this a one …

How to Make Your Boutique Hotel Stand Out

There’s no denying that the development and expansion of mega hotel chains and Vacation Rental sites like Airbnb has left …

Useful Apps for Little Hotel Owners

When it comes to Apps these days we are spoiled for choice. As of March 2017, Statista found over 2.8 …

The Winning Formula to Make Your Hotel Stand out!

Would you like to get inside the mind of millions of potential guests to find out what they really really …

Pinterest for Hoteliers

With the advent of social media has come an unprecedented and overwhelming choice of online platforms with which to advertise. …