- Inform your HotelSpecials account manager that you want to connect through Sirvoy.
- Go to Settings -> Channels -> HotelSpecials and click “Edit”.
- Enter your HotelSpecials username and password, and then follow the instructions to map your room types.
Note: Even though the availability is synced between Sirvoy and the channels almost instantaneously, there is always a small risk of double bookings when the same physical room is made available on multiple booking channels simultaneously. For example, the last room could in the same instant be booked both through your website and another booking channel. This happens very rarely, even for busy hotels. But if this does happen, the booking channel will expect you to promptly inform them so that, depending on your agreement, the partner service of the channel can help find a solution as soon as possible.